Policies

Following are the terms and conditions that constitute to our Shipping/Returns Policy.

 

Shipping

All products are processed and shipped within 3-7 business days. 

Returns

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. 

To start a return, you can contact us at ketasbeautyco@gmail.com. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we’ve approved your return, please contact us at ketasbeautyco@gmail.com.